Privacy Policy for Jheel
At Jheel, accessible from https://jheel.com.au/, your privacy is important to us. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).
1. Information We Collect
We may collect personal information from you when you:
- Place an order online
- Fill out a contact form
- Engage with us via email or phone
The types of personal information we may collect include:
- Name
- Email address
- Phone number
- Delivery address
- Payment information (e.g credit card details)
2. How We Use Your Information
Your personal information may be used for the following purposes:
- To process and deliver your orders
- To improve customer service and respond to inquiries
- To personalise your experience on our website
- To send you updates regarding your order or promotional materials
- To comply with legal obligations and protect our rights
3. Disclosure of Your Information
We do not sell or trade your personal information. We may share your information in the following situations:
- With trusted third-party service providers who assist us in operating our website and conducting our business, provided they agree to keep your information confidential.
- To comply with legal obligations, enforce our policies, or protect our rights and the rights of others.
4. Data Security
We take the security of your personal information seriously and implement reasonable technical and organisational measures to protect it from unauthorised access, loss or misuse. However, please note that no method of transmission over the Internet or electronic storage is 100% secure.
5. Children’s Privacy
Jheel does not knowingly collect personal information from children under the age of 13. If we become aware that we have collected personal information from a child under 13 without parental consent, we will take steps to delete that information. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us.
6. Your Rights
You have the right to:
- Access the personal information we hold about you
- Request corrections to any inaccuracies in your personal information
- Request the deletion of your personal information, subject to certain legal exceptions
- Withdraw your consent for us to process your personal information at any time
7. Third-Party Links
Our website may contain links to third-party websites. These sites have their own privacy policies, and we are not responsible for their content or practices. We encourage you to review the privacy policies of any linked websites you visit.
8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any significant changes by posting the new policy on this page and updating the effective date. We encourage you to review this Privacy Policy periodically for any changes.
9. Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us:
- Email: info@jheel.com.au
- Phone: 02 9894 7766
- Address: G02/8 Century Cct, Norwest NSW 2153, Australia
Thank you for choosing Jheel. We appreciate your trust and are committed to protecting your privacy.